Case Studies

  • BMW Servicing X5 FRM Module Diagnostic

    A 2013 BMW X5 xDrive35d with 65,887 miles was towed to Auto Werkstatt’s Kent location after the owner reported several electrical and drivability problems. The vehicle would start, but when placed into gear, the shifter would return to Park. The power windows and door locks were also inoperative. Technicians verified the customer’s concerns and found […]

  • German Car Maintenance BMW X6 Rear Differential Failure

    A 2021 BMW X6 M with 60,868 miles was brought to Auto Werkstatt’s Federal Way location after the owner reported that the vehicle would no longer go into gear. Technicians inspected the vehicle to determine the cause of the drivability issue and found a serious problem with the rear differential. During the inspection, technicians determined […]

  • BMW Servicing 330i Coolant Leak Inspection

    A 2018 BMW 330i with 119,134 miles was brought to Auto Werkstatt’s Federal Way location after the owner noticed that they had been regularly adding coolant. Technicians inspected the cooling system and found multiple areas showing signs of coolant leakage, including the oil filter and cooler housing, the water pump at the front of the […]

  • Volkswagen Servicing GTI Coolant Leak Inspection

    A 2013 Volkswagen GTI with 130,898 miles was brought to Auto Werkstatt’s Federal Way location after the owner noticed a coolant leak. Technicians verified the concern and found a constant slow drip occurring while the cooling system was under pressure. The leak was traced to the hose leading to the electric coolant pump. During the […]

  • Volkswagen GTI German Car Inspection

    Auto Werkstatt recently inspected a 2016 Volkswagen GTI with 79,530 miles at its Kent, WA shop. During the diagnostic inspection, technicians checked the vehicle’s timing measurements using a scan tool and found readings ranging from 6 to 8 degrees, outside the documented specification of +/- 5 degrees. The technician noted that measurements above 5 degrees […]

  • Mini Cooper Oil Change & Filter Service

    Auto Werkstatt recently serviced a 2012 Mini Cooper Countryman S with 154,953 miles at its Kent, WA shop. The customer brought the vehicle in for an oil and filter service along with a comprehensive multipoint inspection to evaluate the vehicle’s overall condition and identify maintenance items that may need attention. During the inspection, Auto Werkstatt’s […]

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